Isle of Purbeck Golf Club

Reply:
Dear Peter, thank you for sharing your feedback. We set a high standard for ourselves and we’re so sorry your experience didn’t match your expectations.

??We’re very sorry the tees weren’t booked in correctly for your group as this was entirely our fault. When the date of your booking was changed we altered the date but unfortunately forgot to re-allocate the tee times to the new date. I can assure you this is an extremely rare occurrence. We felt asking your group to start from the 8th tee was the best solution on the day as it is close to the clubhouse and there would not be any golfers putting pressure on you from either behind or in front.

Over the last couple of years we have made considerable investments in the golf course and as other reviewers have posted, are seeing very positive results. As a result of the drought through the Summer, the greenskeepers have not been able to cut the putting surfaces as short as they would like in order to help ensure healthy greens. This means the greens have been running at 8-9 on the stimpmeter rather than their target of 9-10.

Likewise, due to the undulating terrain, when the playing surfaces are excessively wet, the greenskeepers can make the decision to not allow buggies due to the risks associated. We note that on the day of your visit, the golf club closest to us was actually closed for play during the morning, an indication of how heavy the overnight rain was.

Please do feel free to reach out to Philippe with any further comments, concerns, or suggestions you wish to share. ??We would love to make things right if you give us another chance. The contact number for the Pro Shop is 01929 450354 (option 1)

Replied 26th October 2022