Can`t upgrade to premium account
I have encountered a problem as above if anyone can help I would appreciate it.
I clicked on "upgrade to Premium account" and filled out the form. But it keeps coming back with this error -
"The following information is missing or incorrect Email address already in use"
Of course it is because I am already a member trying to upgrade. It seems like it only accepts new members and not upgrades where the email address is already registered.
Thanks in advance to anyone who can help,
regards,
Michael.
Reply : Thu 21st May 2009 11:16
Michael, I would guess this is part of the Paypal payment process. You should be able to log into an existing paypal account or choose the option to just pay online.
Regards, Darren.
Reply : Thu 21st May 2009 19:46
LOL Darren,
People wanna pay, you dont want it?
Reply : Fri 22nd May 2009 22:24
Hi Darren,
No nothing to do with Paypal - I couldn`t get that far.
as I said as soon as I put my email address in to the upgrade box it comes up with error "email address already in use "
It seems it can only be used by NEW members not existing members trying to upgrade as it susses that the email is addy is already on the system,
I will try again and report here,
regards,
Michael.
Last edit : Fri 22nd May 2009 22:25
Reply : Fri 22nd May 2009 23:07
Hi all,
pleased to say this matter is now resolved. It worked for me tonight. I have now managed to upgrade to the Platinum account.
admin - you may delete this thread if you wish,
regards,
Michael.