Terms of Use

These terms of use (together with the documents referred to in these terms of use) set out the terms on which you may make use of our website www.golfshake.com (our site), including via any mobile applications, whether as a guest or registered member (you). Use of our site includes accessing, browsing, or registering to use our site.

Please read these terms of use carefully before you start to use the site. We recommend that you print a copy of this for future reference.

By using our site, you indicate that you accept these terms of use and that you agree to comply with them.

1.   OTHER APPLICABLE TERMS

1.1.        These terms of use refer to the following additional terms, which also apply to your use of our site:

1.1.1.         Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all personal data provided by you is accurate.

1.1.2.         Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy

1.1.3.         Our Cookie Policy, which sets out information about the cookies on our site.

2.   INFORMATION ABOUT US

2.1.        www.golfshake.com is a site operated by Golfshake Limited trading as golfshake.com (we or golfshake.com). We are registered in England and Wales under company number is 06053533 and have our registered office address at Minton Place, Victoria Street, Windsor, SL4 1EG which is also our main trading address. Our VAT number is GB 913 3011 77.

3.   CHANGES TO THESE TERMS

3.1.        We may revise these terms of use at any time. Please check these terms of use from time to time to take notice of any changes we have made, as they are binding on you.

4.   SERVICES AND SUBSCRIPTIONS

4.1.        We currently offer four levels of account on our site: a standard account; a “Premium” account; a “Platinum” account; and a “Group” service. Details of the services that we currently provide for each level of account are provided on our site (all the services being provided under all the accounts together being referred to in these terms of use as “Services”) together with the details of any subscription fees for each account.

4.2.        We reserve the right to alter the features and subscription fees for each type of account comprising the Services at our discretion. However, this will not affect existing paid Premium, Platinum or Group members until such time as the account is renewed and members will continue to benefit from the services subscribed for during the full year of membership until renewal.

4.3.        Golfshake.com does not take any credit card payments nor do we hold any information on credit card transactions. All online payments to golfshake.com must be made via PayPal, a company owned by eBay.

4.4.        Your subscription will not be confirmed and we will not have a contract for services with you until we send you an email confirming your subscription (“Email Confirmation”).

5.   PLATINUM ACCOUNT AND HANDICAP CARD SERVICE

5.1.        By upgrading your membership to a Platinum Account, which includes golfshake.com's Golf Handicap Card Service, you agree to the additional terms and conditions that apply to our Platinum Accounts as detailed on our website.

6.   DATA BACK-UP

6.1.        Golfshake.com may from time to time offer to provide you with online tools to assist you in backing up your golf scores, golf handicap and other data that you upload onto our site. However we do not promise to provide these tools and it is your responsibility to back-up any data that you provide using any online tools that we provide or otherwise.

6.2.        You are responsible for preserving and ensuring the integrity of your data and, whether or not you choose to back up your data using any online tools we provide or otherwise, we shall not be liable for any loss or damage to, or corruption of, data however caused.

6.3.        You acknowledge and agree that at any time you may elect to receive from us a written log of the data you have submitted online and accordingly you are able to reduce any potential loss or damage to you of any data that may be lost or damaged on the site.

7.   YOUR RIGHT TO CANCEL ANY SERVICES

7.1.        If you are a consumer, you have a legal right to cancel your contract for Services under the Consumer Protection (Distance Selling) Regulations 2000) during the period set out in clause 7.2. This means that during the relevant period if you change your mind or for any other reason you decide you do not want to receive the Services, you can notify us of your decision to cancel your subscription and receive a refund. Advice about your legal right to cancel under these regulations is available from your local Citizens' Advice Bureau or Trading Standards office.

7.2.        You have a legal right to cancel your subscription contract during the period of 7 (seven) working days beginning on the day after the date of the Email Confirmation (which is when the contract between us is formed and we start providing Services to you). Working days means that Saturdays, Sundays or public holidays are not included in this period.

7.3.        To cancel, please contact us in writing by sending an e-mail to help@golfshake.com. You may wish to keep a copy of your cancellation notification for your own records. Your cancellation notice is effective from the date you sent us the e-mail.

7.4.        If you cancel within the required period, you will receive a full refund of the subscription charges. We will process the refund due to you as soon as possible and, in any case, within 30 calendar days of the day on which you gave us notice of cancellation as described in clause 7.3.

7.5.        You must return any membership cards and golf handicap cards immediately to us on cancellation.

8.   CONTENT

8.1.        We will use reasonable endeavours to keep our site updated, however, we do not guarantee that our site, or any content on it, will be free from errors or omissions.

8.2.        At the sole discretion of golfshake.com, we may provide on our site a directory of golf clubs, score tracking and handicap tracking services, online golf community forums, message boards, user comments and blogs, newsletters, reviews, news and editorial features, special promotions, applications, social media platforms and others channels owned, hosted, used or controlled by golfshake.com.

9.   ACCESS TO OUR SITE

9.1.        We will use reasonable endeavours to make our Services available without interruption except for downtime necessary for maintenance and for reasons outside our reasonable control. We reserve the right to modify, suspend or remove any aspect of our site and services at any time, including availability of services, features and content. We may also impose limits on the site and services or restrict your access to all or parts of the site for technical or security reasons without notice or liability.

9.2.        Your use of our site may also be restricted or suspended in the event that we believe that there has been a breach of these Terms of Use or our Acceptable Use Policy. Where we are satisfied that there has been such a breach, we have the right to permanently withdraw your access to the site.

9.3.        You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

10.        YOUR ACCOUNT AND PASSWORD

10.1.      If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

10.2.      We have the right to disable any identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

10.3.      If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at help@golfshake.com.

11.        INTELLECTUAL PROPERTY RIGHTS

11.1.      We are the owner or the licensee of all intellectual property rights, including all database rights, in our site, including golfshake.com, golfshake, golfscoretracker, golfshake avatar, golfshake awards, the logo, golf club speech bubbles, site design, headers, graphics and buttons unless otherwise stated.

11.2.      We are also owner or the licensee of all material and content published on the site, including all content which is provided by our members and users (see clauses 12.4 and 12.5 below), and these are protected by copyright laws and treaties around the world. All such rights are reserved.

11.3.      Other than one copy for your personal use permitted under clause 11.4 below, you must not copy, use, extract or re-utilise any part of the content of our site without obtaining a licence to do so from us or our licensors.

11.4.      You may print off one copy, and may download extracts, of any page(s) from our site for your personal use only. No further copies or other reproduction shall be made without the prior written consent of golfshake.com. Once new information is added to our database this then supersedes any previous information download and you are permitted to take a copy of the new information once available.

11.5.      You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

11.6.      Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

11.7.      If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

11.8.      You may not access, monitor, copy, extract or reutilise any content or information displayed on our site using any robot, spider, scraper or other automated means or any manual process for any purpose without our prior written permission.

11.9.      You may not attempt to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any portion of our site or software in our site in any form or media or by any means or attempt to reverse compile, disassemble, reverse engineer, or other reduce to human-perceivable form all or any part of the site or software in our site.
 

12.        UPLOADING CONTENT TO OUR SITE: GOLF CLUB REVIEWS, FORUM AND OTHER INTERACTIVE ELEMENTS

12.1.      Whenever you make use of a feature of our site that allows you to upload content to our site, or to make contact with other users of our site, such as  reviews, online forum, golf blogs, comments on members’ profiles and message boards, and any other interactive element of our site, you must comply with these terms of use and the content standards set out in our Acceptable Use Policy.

12.2.      You warrant that all and any content that you post or upload onto our site, including without limitation, reviews, commentary and images, complies with those standards and you will be liable to us and will indemnify us for any loss, damage, cost, expense or claim that we suffer or incur as a result of any breach of that warranty.

12.3.      We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site. 

12.4.      All data such as golf scores that you upload to our site, will be considered non-confidential and non-proprietary. By uploading data onto our site you are deemed to grant to us a perpetual, worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of and display that data in connection with the services provided by our site and across different media. Our licence is perpetual and will endure even after you delete your data from the site.

12.5.      By posting a review of a golf course on our site, you assign to us the entire copyright and all other rights in the nature of copyright subsisting in that review, together with all rights and powers arising or accrued, including the right to bring, make, oppose, defend, appeal and obtain relief (and to retain any damages recovered) in respect of any infringement, or any other cause of action arising from ownership, of any of these assigned rights.

12.6.      We have the right to remove any content you post on our site without notice or warning. This includes, but is not limited to, where if, in our opinion acting reasonably, the content you have posted is defamatory or infringes golfshakes.com’s or a third party’s intellectual property rights or is otherwise in breach of our Acceptable Use Policy.

12.7.      Should you need to notify us of any content which does not comply with these terms of use or our Acceptable Use Policy, please contact us immediately at help@golfshake.com. We are not obliged to remove content but may do so in our discretion. If we receive a notice about defamatory content from a complainant that complies with the Defamation (Operators of Websites) Regulations 2013, we may follow the procedures set out in those Regulations or alternatively we may decide to immediately remove the content, in our absolute discretion.

12.8.      Views expressed by users on any part of our site do not represent the views or values of golfshake.com.

12.9.  Member reviews

12.9.1.    Member reviews of golf clubs may only be uploaded for the sole purpose of informing customers of the independent views of the levels of service and quality of the golf club. All reviews must comply with our Acceptable Use Policy.

12.10.   Forums

12.10.1. Additional terms and conditions apply to our golfshake.com community forums – see our Forum Terms of Use on our forum pages.

12.11.   Images

12.11.1. You must not upload any photograph on our site in which you do not own the copyright or for which you do not have a licence to use from the copyright owner. By uploading an image on our site, you warrant that you are the copyright owner or that you have a licence to use the photograph from the copyright owner. See section 11.1 and our Acceptable Use Policy for further information about actions golfshake.com may take in the case of copyright infringement.

12.12.   Third party copyright infringement

12.12.1. It is a breach of our Acceptable Use Policy to infringe any copyright, database right or trade mark of any other person. Please see the Acceptable Use Policy for actions that golfshake.com may take in the event that golfshake.com forms the reasonable opinion that an infringement has taken place.

12.12.2. Any person who considers that members’ content on our site is infringing their copyright should contact us at help@golfshake.com.

13.           LIMITATION OF LIABILITY

13.1.      This section 13 of the terms of use sets out the entire liability of golfshake.com (including any liability for the acts or omissions of its employees, agents, sub-contractors) to all users of its Services (a) arising under or in connection with the provision of the Services, including any inability to use the site; (b) in respect of any use made of or reliance on the Services; and (c) in respect of any representation, statement or tortuous act or omission (including negligence) arising under or connection with the Services.

13.2.      Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

13.3.      To the fullest extent permitted by applicable law, all conditions, warranties, representations and all other terms whatsoever implied by statute or common law are, to the fullest extent permitted by applicable law, excluded.

13.4.      We use reasonable endeavours to ensure that content on our site is genuine and as recent as possible, but we make no representations, warranties, guarantees or any other type of promise, whether express or implied, that the content on our site is accurate, complete or up to date.

13.5.      Subject to clause 13.2, we shall not be liable in respect of any Services we provide to you that are made available to you without charge.

13.6.      With respect to any Services we provide to you for which you pay subscription fees, subject to clause 13.2, Golfshake.com’s total aggregate liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the Services shall be limited to the total subscription fees paid by the user during the 12 months immediately preceding the date on which the claim arose.

13.7.      We will not be liable to any user of the Services whether in contract, tort (including for negligence or breach of statutory duty), misrepresentation restitution or otherwise for any loss of profits, loss of business, depletion of goodwill and/or similar losses or loss or corruption of data or information, or pure economic loss, or for any special, indirect or consequential loss, costs, damages, charges or expenses however arising in connection with the provision of the Services.

13.8.      We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

13.9.      We shall not be liable for any loss, damage, cost, expense or claim suffered or incurred by any user as a result of circumstances or events beyond our reasonable control which we could have reasonably forseen or forestalled.

13.10.  We assume no responsibility for the content of websites linked on our site.  Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

13.11.   You are solely responsible for the content that you post and the consequences of posting or publishing it. Golfshake.com may at its discretion choose to moderate any comments, reviews or other content posted on the site by users but golfshake.com has no obligation to do so. See the Acceptable Use Policy for further information.

14.        VIRUSES, HACKING AND OTHER OFFENCES

14.1.    We do not guarantee that our site will be secure or free from bugs or viruses.

14.2.    You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

14.3.    You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

14.4.    We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

15.        THIRD PARTY PROVIDERS

15.1.    You acknowledge that the Services may enable or assist you to access the website content of, correspond with, and purchase products and services from, third parties via third-party websites and that you does so solely at your own risk. We make no representation or commitment and shall have no liability or obligation whatsoever in relation to the content or use of, or correspondence with, any such third-party website, or any transactions completed, and any contract entered into you, with any such third party, nor do we endorse, recommend or approve any such third party. Any contract entered into and any transaction completed via any third-party website is between you and the relevant third party and not with golfshakes.com.

15.2.    We recommend you refer to the third party’s website terms and conditions and privacy policy prior to using the relevant third-party website. We do not endorse, recommend or approve any third-party website nor the content of any of the third-party website made available via the Services.

16.        LINKING TO OUR SITE

16.1.  You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

16.2.  You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

16.3.  You must not establish a link to our site in any website that is not owned by you.

16.4.  Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

16.5.  We reserve the right to withdraw linking permission without notice.

16.6.  The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

17.        COMPLAINTS

17.1.      If you have any complaint about our site please contact us by email to help@golfshake.com or in writing to our trading address shown at the beginning of this terms of use. All complaints must set out the detail of the complaint so that we investigate properly.

17.2.      If you have a complaint about content that infringes your copyright or other intellectual property or is defamatory, you need to specify exactly what material is infringing or defamatory and specify where on our site the offending material is. From the date upon which the Defamation (Operators of Websites) Regulations 2013 enters into force, if we receive a notice about defamatory content from a complainant that complies with the Regulations, we may follow the procedures set out in those Regulations or alternatively we may decide to immediately remove the content, in our absolute discretion.

18. APPLICABLE LAW AND JURISDICTION

18.1.      These terms of use, its subject matter and formation are governed by English law. You and we agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may bring proceedings in Northern Ireland and if you are a resident of Scotland, you may bring proceedings in Scotland.

19. CLOSING YOUR ACCOUNT

19.1   You may close your account at any time for any reason by contacting us at help@golfshake.com. If you have a subscription account, we will not be liable to refund any subscription payments paid.

20.     CONTACT

20.1  If you have an enquiry, please contact us using our online form or by e-mail to help@golfshake.com.

Cookie Policy

Cookies are small pieces of data stored on your hard drive that assist us in providing a more customised web site experience, for example, by retaining registration information to save logging on again to re-enter a restricted area. You can choose to refuse or delete cookies by altering your browser preferences. If you choose to do so, then most of the site's pages should still work fully in your browser.

Cookies are stored by a web browser and allow data to be stored and sent between a web server to a web browser. This allows a web server to identify and track the web browser for any individual user and are required for some uses such as logging into a website and storing user settings in relation to a web service or application.

Golfshake Cookie Use

Golfshake.com use both session based cookies and persistent cookies. Session cookies are used to keep track that you are logged on to our member service and are deleted from your computer when you close the browser. Persistent cookies are used by us and third parties to monitor and track some activity including the 'remember me' option when logging into the Golfshake member service and will remain stored on your computer until deleted or once expired.

Why We Collect Data

Collecting data allows us to understand what your needs are when visiting the site and allows us to provide personalised content and match the most relevant adverts and services for you. It also allows us to provide targeted offers and services you may be interested to hear about.

Cookies and IP Information

By accessing Golfshake.com we may send you a cookie to enhance your experience on the site. 

We may also track IP addresses. An IP address is a number but cannot provide any personal information but  can identify an Internet Service Provider and country location.

1. Strictly Required Essential Cookies

Other than allowing session cookies to enable the login of the member service no essential cookies are required to use Golfshake.com Some strictly essential cookies maybe used to save your preferences when visiting the site.

2. Functionality Cookies

Functional cookies are required when using the 'remember me' option of logging into the Golfshake member services.

3. Performance & Analytical Cookies

Analytical cookies are used to monitor our websites performance and how it is used and provide us with information that helps us provide better products to users of the site and identify any areas that may need maintenance. Performance based cookies in use including Google Analytics tracking and Chartbeat tracking.

4. Behavioural Online Advertising Cookies/Third Party Cookies

These cookies include cookies from ourselves, advertisers/sponsors and provide tailored advertising to you which we believe are relevant to you.

We also include third party plugins which utilise cookies to enhance your experience including use of Facebook, Twitter and Google cookies. These allow you to interact with third party services through the Golfshake.com

Privacy Policy

Your right to privacy is important to us. Golfshake.com respects and protects the privacy of the users of the site and any personal information which is provided.  Save for disclosures required by law in any relevant jurisdiction and the disclosure of your name and or email address, we will not disclose your personal information to third parties without your prior consent.

Information Collected

Golfshake.com does not collect any unique identifiable information from users (ie e-mail, address) except when you knowingly provide information using the online forms. The information we hold from the signup process is only to enhance your experience and for use whilst using the Golfshake.com system.

Some additional data such as IP address, date of visit, browser type, etc. is tracked to enhance the browsing experience and track site usage which will help to enhance the site for all individuals.

Information Distribution

No information provided to us via any of the online forms is passed on to a third party. It may however be used by us to enhance your experience whilst using the site and provide you with relevant promotions and offers. We may disclose information recorded within our search database relating to hits or keywords but will never divulge personal identifiable information.

Site Advertising

Advertising displayed on the site is either served by Golfshake.com or in conjunction with our online media agency. Our media agency and the adserving software that they use conform to the Privacy Preferences Project (P3P) as defined by the World Wide Web Consortium and is in accordance with European data protection laws. 

Change to the Privacy Policy

By using Golfshake.com, you agree to the use and collection of information as outlined above and to our Terms and Conditions. Changes to this policy may occur in the future and will be posted here so that you are aware of any amendments.

These terms of use were last updated on 5th February 2015