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Problem with Powakaddy freeway 2


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Problem with Powakaddy freeway 2

Gary Brown


Handicap : 11

Posted : Tue 8th Nov 2011 10:20

I have a Powakaddy freeway 2 trolley and it totally collapsed with screws falling out and snaping drive shaft, has any 1 else had this problem as its the 3rd trolley at our club to have done this, i have sent it of to powakaddy and they have said there repair it or upgrade it for a £129 to the sports frame, i dont belive this is fair as it is becoming clear this is a major fault with the freeway 2 trolley, so if any 1 else has had this prblem or you no of some 1 that has please let me no because i can im going to have to take this a lot further.........thanks

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Martin Millichip


Handicap : 5

Reply : Tue 8th Nov 2011 10:34

I can only say that would never buy a powakaddy again and maybe speak to malcolm Fell about his powakaddy "issues".

Now use a motocaddy and is an excellent piece of kit.

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Gary Brown


Handicap : 11

Reply : Tue 8th Nov 2011 10:58

American Golf where i brought the PowaKaddy have been brill they lent me a S3 Motorcaddy and its like a rolls royce compared to the Freeway 2 robin reliant lol  Who is Malcom Fell ? ill try to have a chat to him thanks....

Last edit : Tue 8th Nov 2011 11:00
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John Flood


Handicap : 12.3

Reply : Tue 8th Nov 2011 13:50

Gary,

Your not alone. I know 3 people who had the axle snap on the new Freeway.

Powakaddy have lost their way somewhat & as a result have lost their top spot in the electric trolley to Motocaddy.

If only they had listened to the old "if it aint broke don't fix it"!!

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Ian Luddington


Handicap : 12.6

Reply : Tue 8th Nov 2011 16:39

Take a look at the EZi caddy who appear to be new on the market but apparently used to own powercaddy and hillbilly. A playing partner of mine recently purchased one and is very impressed.  I am going to look at them tomorrow at the head office in Canterbury Kent. Also there is also a new one made by golfstream which appears a bit on the pricey side for my liking

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David Homer


Handicap : 14.2

Reply : Tue 8th Nov 2011 19:31

If you kick off enough PK will replace the FWII with a sport free of charge. The product was useless.  Axles snapped because copper bushes slid out of their mountings causing the axle to move freely in the chassis. Electrics were crap, gearing wrong, you name it!!

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Gary Brown


Handicap : 11

Reply : Wed 9th Nov 2011 11:55

Thanks for all info but Powakaddy arnt moving on this there repair the trolley or i can pay £129 for the upgrade there a joke, going to get it repaired and then sell the thing and get a motorcaddy s3, never again will i buy or reccomend PowaKaddy,a disgrace to the golfing world, customer service doesnt exsist, thanks to all for there replies.

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David Homer


Handicap : 14.2

Reply : Wed 9th Nov 2011 13:27

Yep, I did exactly the same (but before it needed repairing)!

 

S3 is good but i was concerned when one of the wheels packed in after a month, quickly replaced though

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Malcolm Fell


Handicap : 18

Reply : Thu 10th Nov 2011 20:50

If you'd like to hear the full tale of my PW Freeway 2 issues then maybe you should PM me with your email address. It would take too long on the forum.

2 years ago decided to upgrade from a very old original freeway to the latest version. Considered the others but as a tried and tested make bought a new Freeway 2, what a mistake.

Basics. It was replaced with a new trolley, by Powakaddy, after 6 months due to many problems. Faulty electronics, motor replaced and inevitably a broken axle. Also as has been mentioned the axle bushes do not stay in place. I did suggest to PK a permanent fix for this but they haven't as far as I'm aware done anything about it.Their solution to the bush problem is to supaglue them in place, not an engineering solution, just a bodge job however the axle breakages are not due to this as I decided to fix the bush problem with my solution and they never moved again. I did though have another 2 axle breakages.It's a problem with axle wind up caused by insufficient support mfor the drive train. The upgrade kit from the new Sport model consists of a new bracket, which fits between the motor and gearbox, this secures the whole drive assembly to the rear cross tube. Yes it does cost about £150.00 but I had it supplied and fitted FOC at a local agent very recently.

My 2nd trolley has had a new gearbox, new motor and 3 new axles all in 18 months. Not a good recommendation.

I do have to disagree with the comment about Powakaddy not wanting to know about the problems. I have nothing but excellent service - could just be the agent I deal with, though that doesn't detract from a poor quality product. 

I suspect the problem really exists with QC in China where the parts are made and just assembled in the UK. However Powakaddy have lost their renowned name and Motocaddy must be the way to go unless of course you fancy a Stewart.

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Gary Brown


Handicap : 11

Reply : Fri 11th Nov 2011 08:10

Iv now asked for the repair to be done and as soon as it gets back here its going on EBAY lol going for the S3 in the new year as its coming to the stage of carry bags only .............thanks to every 1 for there info on this subject

Gary

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Martin Allen


Handicap : 17

Reply : Sat 12th Nov 2011 23:23

I recently bought a freeway II 2nd hand, its recently come back from PK equiped with many new (upgraded ) parts including,

Gearbox, shaft, clutches, wheels, new style motor bracket, speed controller, battery & charger, upper bag support bracket and handle assembly, the dam thing like new.

Problem is ive read so many bad reviews now , im a affraid to use in fear of it braking.

My question is, has anybody had all the upgrades & do thy work?

Is the trolley now useable & reliable?

Any help you could give would be greatly apprecited.

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Gary Brown


Handicap : 11

Reply : Sun 13th Nov 2011 12:35

I have heard the upgrade is good and its a lot better, but i wont use or buy Powakaddy gear ever again because of the customer care i recieved

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Barrie Topham


Handicap :

Reply : Tue 17th Jan 2012 22:32

Gary, dont know if you have still got your PK Freeway 2 if so please continue to read below.

Powakaddy FW2 not fit for purpose was my court ruling which is great news for all other PK owners. I did what PK told me to do and took my retailer / PK to court and won a 100% refund plus costs and compo after they wanted a £100 to upgrade to the PK sport which I refused.

I had 3 new trolleys, 4 new screens, a new gear box and a broken axle in the time period I had the trolleys.

I'm going to try both the Mottocaddy S3 and PK sport before going down the route of buying one.

Posted: Today at 20:55



 

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