Support/Questions - shall I open the floodgates ? :)
This is only being trialled at present.
We've done a lot of work on updating the help section but still find lots of people ignore or still have problems.
Following a recent roll out of a new support system we have now incorporated the 'support' and 'knowledge base' option directly into the site. You should see a link on the left.
This will get trialled and we will steadily update the knowledge base with frequently asked questions.
Reply : Wed 3rd Aug 2011 21:10
Darren,
Don't like the intrusive support tab on the left, it overlaps everything else & you end up scrolling up & down to read posts etc!
Reply : Wed 3rd Aug 2011 21:41
Better on the right hand side ?
Reply : Wed 3rd Aug 2011 22:02
Much better